Getting a refund from the Switch eShop is possible under specific conditions. Nintendo offers refunds for digital games, DLC, and subscriptions within 14 days of purchase, provided you haven’t downloaded or played the game. Go to Nintendo’s official refund website (support.nintendo.com) and select 'Request a Refund'. Sign in with your Nintendo Account and select the item you want to refund. Provide a reason for the refund (e.g., accidental purchase, game not as expected) and submit the request. You’ll receive an email confirmation within 24 hours—refunds take 3-5 business days to process. Note: Refunds are not guaranteed if the game has been downloaded or played, or if more than 14 days have passed. For subscription services (Nintendo Switch Online), you can cancel and get a prorated refund for unused time. If you bought a gift card, it’s non-refundable unless required by law.